Privacy policy
Who we are
The Cookhouse Café and this website are run by Csaba Feher, 79 Queen's Road, Hastings, East Sussex, TN34 1RL, United Kingdom. We are the data controller for personal data processed through this website and through CCTV at the café, under the UK GDPR and the Data Protection Act 2018.
What we collect on this website
This website has no forms, accounts or newsletters, and we do not ask you for any personal information. We do not use cookies.
CCTV in the café
We use CCTV cameras inside the café and covering the entrance. The cameras record video only, with no sound.
- Why we use it: to keep our customers and staff safe, to prevent and detect crime, and to help deal with incidents, accidents and complaints.
- Lawful basis: our legitimate interests in protecting people and property (UK GDPR Article 6(1)(f)).
- How long we keep it: footage is kept for up to 30 days and is then automatically overwritten, unless we need to keep a specific clip longer to investigate an incident or because the police or an insurer has asked for it.
- Who can see it: only the owner and authorised staff. Footage is not shared publicly.
- Sharing: we may share footage with the police or other law enforcement agencies to prevent or detect crime, with our insurers or legal advisers about an incident or claim, or where the law requires it.
You have the right to request a copy of footage showing you. To help us find it, please tell us the date and approximate time you visited and describe yourself (for example what you were wearing). Please ask within 30 days, as footage is overwritten after that. We will respond within one month and may blur or remove other people from the footage to protect their privacy.
Analytics
We use Cloudflare Web Analytics to count visits and see which pages are popular. It does not use cookies, does not track you across websites, and gives us only aggregated statistics. Cloudflare acts as our processor; see Cloudflare's privacy policy.
Hosting and security
The site is hosted by Cloudflare. Like any web server, Cloudflare processes technical data such as your IP address and browser type to deliver pages and protect the site from abuse. This is in our legitimate interest in keeping the website running securely.
Links to other websites
We link to Facebook, Instagram, TripAdvisor and Google Maps. Once you follow a link, that site's own privacy policy applies and we have no control over how it uses your data.
Your rights
You have the right to ask what personal data we hold about you, and to have it corrected or deleted. You can also object to processing or ask us to restrict it. The only personal data we are likely to hold about you is CCTV footage from a visit to the café, kept for up to 30 days as described above. Requests are free of charge, and we will respond within one month.
Contact and complaints
For any privacy question, contact us by email at [email protected] or ask in person at the café. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).